Please note: to set up your 5G hub, you'll need to download the Three app. For help downloading the app, please see here.
Your SIM may already be pre-inserted when your hub and equipment arrive. If you notice your SIM isn't inserted already, please see below about installing your SIM.
1.
Properly insert your nano-SIM into the 5G hub. If you need extra support for this, please see How to insert the SIM.
2.
Insert the power adapter into the hub's power outlet.
3.
Plug the other end of the power adapter into a mains socket.
4.
It will take a few minutes to start up the first time it's switched on. You're ready to set up your 5G hub when the Wi-Fi light is solid white.
5.
From your smartphone's home screen, tap the Three app.
6.
Enter your number and tap Enter.
7.
Tap the drop-down icon.
8.
Tap Broadband.
9.
Tap I have Three Broadband.
10.
Tap your 5G hub.
11.
Tap Get started.
12.
Read the information on-screen and find the best position for your 5G hub. If you need some extra support with this, please see Placement of the hub. Once you're happy, tap Next.
13.
On this screen, you'll be asked to connect to your 5G hub. Tap Go to Wi-Fi settings. You'll be taken to your smartphone's Wi-Fi settings. Follow the instructions in the app to get connected. Once connected, tap Next.
14.
Your smartphone will now start to connect to your 5G hub. Please wait. This may take a few minutes.
15.
On this screen, you'll be given the options of 'Auto set-up' and 'Manual set-up'. For this example, tap Manual set-up.
16.
Enter your 5G hub's IP address and port number, which can be found on the bottom of the 5G hub and then tap Connect.
17.
Enter your 5G hub's admin username and password, which can be found on the bottom of the 5G hub and then tap Log in.
18.
On this screen, you'll be asked if you'd like the app to remember your details. Tap your desired option.
19.
Your 5G hub is now set up. On this screen, you can see how your 5G hub is performing and you can get help positioning your 5G hub and testing your Wi-Fi speed.
Body
Dimensions (mm)
Single device boxed: 170x285x143 (WxHxL)
Product: 116x221x116 (WxHxL)
Weight (kg)
Single device boxed: 1.39
Product: 0.91
SIM type
Nano
Network
Band
Dual
5G
Yes
Display
LED indicator
Yes
Warranty
Device warranty
24 months
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