Back to Samsung

Samsung Galaxy Z Flip5 5G

Samsung Galaxy Z Flip5 5G

Find the help you need

Activate an eSIM

1.From the home screen, swipe down to access settings.
2.Tap the settings icon.
3.Tap Connections.
4.Tap SIM manager.
5.Tap Add eSIM.
6.Tap your desired method to set up an eSIM. For this example, tap Scan QR code.
7.Point your camera to the QR code that you should have received by email from Three.
8.Enter the eSIM confirmation code that you should have received in another email from Three, then tap Add.
9.Your eSIM will be activated and added to your device.
10.If you have multiple SIMs or eSIMs installed, you'll see this screen asking if you'd like to set up your SIM. If you'd like to Skip this, tap Skip. Otherwise, tap Next.
11.Tap the SIM or eSIM you would like to set to be your default SIM for outgoing calls, then tap Next again.
12.Tap the SIM or eSIM you would like to set to be your default SIM for new text messages, then tap Next for a third time.
13.Tap the SIM or eSIM you would like to set to be your default SIM for using mobile data, then tap Done.
14.Tap Done again to finishing activating and adding an eSIM to your device.

More Samsung support

Visit Samsung's support pages

Help us improve our support pages.

Looking for something else?

Make an insurance claim

Learn how to make an insurance claim.

Make a claim

Report loss or theft

Let us know if your device has been lost or stolen.

Report loss or theft

Unhappy with your device?

Read our Device Returns Policy.

Returns Policy