Home
Support
Device support
Microsoft
Lumia 550

Back to Microsoft

Microsoft Lumia 550

Find the help you need

Set up email

Please choose your email provider:

Type: IMAP
Email format: screenname@aol.co.uk
Username format: Screen name
Incoming server: imap.aol.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp.aol.com
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: screenname@aol.co.uk
Username format: Screen name
Incoming server: pop.imap.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.aol.com
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@blueyonder.co.uk
Username format: Full email address
Incoming server: imap.virginmedia.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp.virginmedia.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@blueyonder.co.uk
Username format: Full email address
Incoming server: pop3.virginmedia.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.virginmedia.com
Outgoing server port: 465
TLS/SSL: Yes

Type: IMAP
Email format: username@btconnect.com
Username format: Username
Incoming server: mail.btinternet.com
Incoming server port: 993
Outgoing server (SMTP Server): mail.btinternet.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@btconnect.com
Username format: Username
Incoming server: mail.btinternet.com
Incoming server port: 995
Outgoing server (SMTP Server): mail.btinternet.com
Outgoing server port: 465
TLS/SSL: Yes

Type: IMAP
Email format: username@btinternet.com
Username format: Username
Incoming server: mail.btinternet.com
Incoming server port: 993
Outgoing server (SMTP Server): mail.btinternet.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@btinternet.com
Username format: Username
Incoming server: mail.btinternet.com
Incoming server port: 995
Outgoing server (SMTP Server): mail.btinternet.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@clara.co.uk
Username format: Username
Incoming server: pop.clara.net
Incoming server port: 995
Outgoing server (SMTP Server): smtp.clara.net
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@cwcom.net
Username format: Username
Incoming server: pop3.boltblue.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.boldblue.com
Outgoing server port: 465
TLS/SSL: Yes

Type: IMAP
Email format: username@hostname.demon.co.uk
Username format: Full email address
Incoming server: mail.demon.co.uk
Incoming server port: 993
Outgoing server (SMTP Server): smtp.demon.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@hostname.demon.co.uk
Username format: Full email address
Incoming server: mail.demon.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): smtp.demon.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@easynet.co.uk
Username format: Username
Incoming server: imap.easynet.co.uk
Incoming server port: 993
Outgoing server (SMTP Server): smtp.easynet.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@easynet.co.uk
Username format: Username
Incoming server: pop3.easynet.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): smtp.easynet.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@eclipse.co.uk
Username format: Full email address
Incoming server: mail.eclipse.co.uk
Incoming server port: 110
Outgoing server (SMTP Server): smtp.eclipse.co.uk
Outgoing server port: 25
TLS/SSL: No

Type: POP
Email format: username@eclipse.co.uk
Username format: Full email address
Incoming server: mail.eclipse.co.uk
Incoming server port: 110
Outgoing server (SMTP Server): smtp.eclipse.co.uk
Outgoing server port: 25
TLS/SSL: No

Type: POP
Email format: username@freeserve.co.uk
Username format: Full email address
Incoming server: pop.orangehome.co.uk
Incoming server port: 110
Outgoing server (SMTP Server): smtp.orangehome.co.uk
Outgoing server port: 25
TLS/SSL: No

Type: POP
Email format: username@freeuk.com
Username format: Full email address
Incoming server: pop.freeuk.net
Incoming server port: 110
Outgoing server (SMTP Server): relay.freeuk.net
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@ukgateway.net
Username format: Full email address
Incoming server: imap.tiscali.co.uk
Incoming server port: 991
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@ukgateway.net
Username format: Full email address
Incoming server: pop.tiscali.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@globalnet.co.uk
Username format: Full email address
Incoming server: mail.globalnet.co.uk
Incoming server port: 110
Outgoing server (SMTP Server): smtp.mail.globalnet.co.uk
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@gmail.com
Username format: Full email address
Incoming server: imap.gmail.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp.gmail.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@gmail.com
Username format: Full email address
Incoming server: pop.gmail.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.gmail.com
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@hotmail.co.uk
Username format: Full email address
Incoming server: imap-mail.outlook.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp-mail.outlook.com
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@hotmail.co.uk
Username format: Full email address
Incoming server: pop-mail.outlook.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp-mail.outlook.com
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@ic24.net
Username format: Full email address
Incoming server: mail.ic24.net
Incoming server port: 110
Outgoing server (SMTP Server): mail.ic24.net
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@lineone.net
Username format: Full email address
Incoming server: imap.tiscali.co.uk
Incoming server port: 993
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@lineone.net
Username format: Full email address
Incoming server: pop.tiscali.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@live.com
Username format: Full email address
Incoming server: imap-mail.outlook.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp-mail.outlook.com
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@live.com
Username format: Full email address
Incoming server: pop3.live.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.live.com
Outgoing server port: 25
TLS/SSL: Yes

Type: IMAP
Email format: username@lycos.co.uk
Username format: Full email address
Incoming server: imap.lycos.com
Incoming server port: 143
Outgoing server (SMTP Server): smtp.lycos.com
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@lycos.co.uk
Username format: Full email address
Incoming server: pop.lycos.com
Incoming server port: 110
Outgoing server (SMTP Server): smtp.lycos.com
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@madasfish.com
Username format: Full email address
Incoming server: mail.madasfish.com
Incoming server port: 110
Outgoing server (SMTP Server): mail.madasfish.com
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@ntlworld.com
Username format: Full email address
Incoming server: imap.virginmedia.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp.virginmedia.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@ntlworld.com
Username format: Full email address
Incoming server: pop3.virginmedia.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.virginmedia.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@o2.co.uk
Username format: Full email address
Incoming server: mail.o2.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): smtp.o2.co.uk
Outgoing server port: 465
TLS/SSL: Yes

Type: IMAP
Email format: username@onetel.com
Username format: Full email address
Incoming server: mail.onetel.com
Incoming server port: 143
Outgoing server (SMTP Server): smtp.onetel.com
Outgoing server port: 25
TLS/SSL: No

Type: POP
Email format: username@onetel.com
Username format: Full email address
Incoming server: pop.onetel.com
Incoming server port: 110
Outgoing server (SMTP Server): smtp.onetel.com
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@onetel.net
Username format: Full email address
Incoming server: mail.onetel.net
Incoming server port: 143
Outgoing server (SMTP Server): smtp.onetel.net
Outgoing server port: 25
TLS/SSL: No

Type: POP
Email format: username@onetel.net
Username format: Full email address
Incoming server: pop.onetel.net
Incoming server port: 110
Outgoing server (SMTP Server): smtp.onetel.net
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@optus.com
Username format: Username
Incoming server: mail.optusnet.com.au
Incoming server port: 143
Outgoing server (SMTP Server): smtp.optusnet.com.au
Outgoing server port: 25
TLS/SSL: No

Type: POP
Email format: username@optus.com
Username format: Username
Incoming server: mail.optusnet.com.au
Incoming server port: 110
Outgoing server (SMTP Server): smtp.optusnet.com.au
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@outlook.com
Username format: Full email address
Incoming server: imap-mail.outlook.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp-mail.outlook.com
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@outlook.com
Username format: Full email address
Incoming server: pop-mail.outlook.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp-mail.outlook.com
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@dsl.pipex.com
Username format: Full email address
Incoming server: pop.dls.pipex.com
Incoming server port: 143
Outgoing server (SMTP Server): smtp.dsl.pipex.com
Outgoing server port: 110
TLS/SSL: No

Type: POP
Email format: username@dsl.pipex.com
Username format: Full email address
Incoming server: pop.dls.pipex.com
Incoming server port: 143
Outgoing server (SMTP Server): smtp.dsl.pipex.com
Outgoing server port: 110
TLS/SSL: No

Type: IMAP
Email format: usename@plusnet.net
Username format: Full email address
Incoming server: imap.plus.net
Incoming server port: 143
Outgoing server (SMTP Server): relay.plus.net
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: usename@plusnet.net
Username format: Full email address
Incoming server: mail.plus.net
Incoming server port: 110
Outgoing server (SMTP Server): relay.plus.net
Outgoing server port: 110
TLS/SSL: No

Type: POP
Email format: username@purplenet.co.uk
Username format: Screen name
Incoming server: pop3.purplenet.co.uk
Incoming server port: 110
Outgoing server (SMTP Server): smtp.purplenet.co.uk
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@sky.com
Username format: Full email address
Incoming server: imap.tools.sky.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp.tools.sky.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@sky.com
Username format: Full email address
Incoming server: pop.tools.sky.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.tools.sky.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@supanet.com
Username format: Username
Incoming server: pop.supanet.com
Incoming server port: 110
Outgoing server (SMTP Server): smtp.supanet.com
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username.t21@btinternet.com
Username format: username.t21@btinternet.com
Incoming server: mail.btinternet.com
Incoming server port: 993
Outgoing server (SMTP Server): mail.btinternet.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username.t21@btinternet.com
Username format: username.t21@btinternet.com
Incoming server: mail.btinternet.com
Incoming server port: 110
Outgoing server (SMTP Server): mail.btinternet.com
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@talktalk.net
Username format: Full email address
Incoming server: mail.talktalk.net
Incoming server port: 993
Outgoing server (SMTP Server): smtp.talktalk.net
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@talktalk.net
Username format: Full email address
Incoming server: mail.talktalk.net
Incoming server port: 995
Outgoing server (SMTP Server): smtp.talktalk.net
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@tesco.net
Username format: Full email address
Incoming server: mail.tesco.net
Incoming server port: 110
Outgoing server (SMTP Server): mail.tesco.net
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@tinyonline.co.uk
Username format: Full email address
Incoming server: imap.tiscali.co.uk
Incoming server port: 993
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@tinyonline.co.uk
Username format: Full email address
Incoming server: pop.tiscali.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@tinyworld.co.uk
Username format: Full email address
Incoming server: imap.tiscali.co.uk
Incoming server port: 993
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@tinyworld.co.uk
Username format: Full email address
Incoming server: pop.tiscali.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@tiscali.co.uk
Username format: Full email address
Incoming server: imap.tiscali.co.uk
Incoming server port: 993
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@tiscali.co.uk
Username format: Full email address
Incoming server: pop.tiscali.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@totalise.co.uk
Username format: Full email address
Incoming server: mail.totalise.co.uk
Incoming server port: 110
Outgoing server (SMTP Server): mail.totalise.co.uk
Outgoing server port: 25
TLS/SSL: No

Type: POP
Email format: username@totalise.co.uk
Username format: Full email address
Incoming server: mail.totalise.co.uk
Incoming server port: 110
Outgoing server (SMTP Server): mail.totalise.co.uk
Outgoing server port: 25
TLS/SSL: No

Type: IMAP
Email format: username@ukgateway.net
Username format: Full email address
Incoming server: imap.tiscali.co.uk
Incoming server port: 993
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@ukgateway.net
Username format: Full email address
Incoming server: pop.tiscali.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@virgin.net
Username format: Full email address
Incoming server: imap.virginmedia.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp.virginmedia.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@virgin.net
Username format: Full email address
Incoming server: pop3.virginmedia.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.virginmedia.com
Outgoing server port: 465
TLS/SSL: Yes

Type: IMAP
Email format: username@virginmedia.com
Username format: Full email address
Incoming server: imap.virginmedia.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp.virginmedia.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@virginmedia.com
Username format: Full email address
Incoming server: pop3.virginmedia.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.virginmedia.com
Outgoing server port: 465
TLS/SSL: Yes

Type: POP
Email format: username@wanadoo.co.uk
Username format: Full email address
Incoming server: pop.wanadoo.co.uk
Incoming server port: 110
Outgoing server (SMTP Server): smtp.orange.net
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@worldonline.co.uk
Username format: Full email address
Incoming server: imap.tiscali.co.uk
Incoming server port: 143
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@worldonline.co.uk
Username format: Full email address
Incoming server: pop.tiscali.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): smtp.tiscali.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@yahoo.co.uk
Username format: Full email address
Incoming server: imap.mail.yahoo.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp.mail.yahoo.com
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@yahoo.co.uk
Username format: Full email address
Incoming server: pop.mail.yahoo.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.mail.yahoo.com
Outgoing server port: 587
TLS/SSL: Yes

Type: IMAP
Email format: username@yahoo.com
Username format: Full email address
Incoming server: imap.mail.yahoo.com
Incoming server port: 993
Outgoing server (SMTP Server): smtp.mail.yahoo.com
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format: username@yahoo.com
Username format: Full email address
Incoming server: pop.mail.yahoo.com
Incoming server port: 995
Outgoing server (SMTP Server): smtp.mail.yahoo.com
Outgoing server port: 587
TLS/SSL: Yes

Type: POP
Email format:
Username format: Full email address
Incoming server: mailhost.zen.co.uk
Incoming server port: 995
Outgoing server (SMTP Server): mailhost.zen.co.uk
Outgoing server port: 587
TLS/SSL: Yes

Type: As provided by the ISP
Email format: As provided by the ISP
Username format: As provided by the ISP
Incoming server: As provided by the ISP
Incoming server port: As provided by the ISP
Outgoing server (SMTP Server): As provided by the ISP
Outgoing server port: As provided by the ISP
TLS/SSL: As provided by the ISP

1.From the home screen swipe from the right.2.Scroll down and tap Settings.3.Tap Accounts.4.Tap Your email and accounts.5.Tap Add an account.6.Tap Other account.7.Enter the required details, then tap Sign in.8.Tap Done.

Top specifications

SIM type

Nano

Internal device memory

8GB

Max external memory (MicroSD)

200GB

Main camera (max MP)

Charge rate

0.55 amps

Battery

Removable battery

Yes

Talk time (mins)

840

Charge rate

0.55 amps

Standby time (hrs)

672

Power saving

Battery Saver

Body

Height (mm)

136.1

Width (mm)

67.8

Depth (mm)

9.9

Weight (g)

141.9

Water resistant

Dust resistant

SIM type

Nano

Connectivity

Wi-Fi Direct

Yes

Personal hotspot

Yes

USB

Yes

Near Field Communication (NFC)

Bluetooth

Yes

HDMI output

Wi-Fi (WLAN)

Yes

USB cable

Yes

Processor

CPU speed

1.1 GHz Quad-core

Display

Resolution

1280x720

Multi-touch

Yes

Touch screen

Yes

Size (inches)

4.7

Network

Band

Quad

VoLTE Roaming (4G calling abroad)

VoLTE (4G calling in UK)

Some

Yes

Works in the US

Yes

Messaging

Text messages

Yes

Multimedia messages

Yes

Platform

Operating system

Windows 10

Windows version

Windows 10

Sensors

Accelerometer

Yes

Ambient light sensor

Yes

Proximity sensor

Yes

Digital compass

Memory

RAM

1GB

Device memory

8GB

Card slot

MicroSD

Card max size

200GB

Camera

Zoom type

Digital 2x

HD video recording

Yes

No. of cameras

Secondary camera resolution (MP)

Camera zoom

Digital 2x

Video recording

Yes

Resolution (max. mp)

Camera type

Rear facing

Features

Loudspeaker

Yes

Video player

Yes

Music player

Yes

Voice recording

Yes

A-GPS

Yes

Web browser

Yes

FM radio

Yes

Document viewer

Yes

3.5mm headphone jack

Yes

Video calling

Yes

GPS

Yes

Security

Fingerprint sensor

Flash

Flash type

LED

More Microsoft support

Visit Microsoft's support pages

Did you find this page useful?

Help us improve our support pages.

That's great to hear.

Thanks for your feedback. We're glad you found this guide useful. If you'd like to submit further feedback about this guide, feel free to do so in the box below.

Sorry to hear that.

Thanks for your feedback. We're sorry you didn't find this guide useful. If you'd like to submit further feedback about this guide, feel free to do so in the box below.

What information did you come to this page looking for?

Please enter some feedback in the text box above before submitting.

Thanks for the feedback.

Your feedback will help us improve this page for other users.

If you're still struggling to find the help you need, get in touch.

Looking for something else?

Make an insurance claim

Learn how to make an insurance claim.

Make a claim

Report loss or theft

Let us know if your device has been lost or stolen.

Report loss or theft

Unhappy with your device?

Read our Device Returns Policy.

Returns Policy

Offers

Mobile phones

SIM Only

Broadband

Smartwatches

Existing customers

More devices

Life needs a big network

Life made easy

Additional benefits

Services

Partnerships

Account

Technical support

Network

Get in touch

Microsoft Lumia 550

Find the help you need

Popular topics

More Microsoft support

Did you find this page useful?

That's great to hear.

Sorry to hear that.

What information did you come to this page looking for?

Thanks for the feedback.

Looking for something else?

Make an insurance claim

Report loss or theft

Unhappy with your device?