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Apple iPhone Air

Apple iPhone Air

Find the help you need

Activate an eSIM

1.From the home screen, tap Settings.
2.Tap Mobile Service.
3.Tap Set Up Mobile Service. If you have a physical SIM inserted, tap Add eSIM.
4.Tap your desired method to set up an eSIM. For this example, tap Use QR Code.
5.Point your camera to the QR code that you should have received by email from Three.
6.Enter the eSIM confirmation code that you should have received in another email from Three, then tap Next.
7.Tap Continue to activate your eSIM.
8.Tap Done to complete activating and adding your eSIM.

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Make an insurance claim

Learn how to make an insurance claim.

Make a claim

Report loss or theft

Let us know if your device has been lost or stolen.

Report loss or theft

Unhappy with your device?

Read our Device Returns Policy.

Returns Policy