Apple iPhone 14

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Popular topics
Using voicemail
For help setting up or using voicemail, follow the instructions below. | |
Check my voicemail: | |
1. Call 123 from your phone and follow the instructions. 2. Call 07782 333 123 from any other phone and follow the instructions. 3. Call +447782 333 123 when you're abroad and follow the instructions. | |
Set up your voicemail: | |
Your voicemail should automatically activate as soon as you switch on your new phone. If this hasn't happened, don't worry, you can switch it on manually by following these simple steps: 1. Call 123 from your phone. 2. Choose a new PIN and press the # key. 3. Confirm your new PIN and press the # key again. 4. You'll be asked to record your name as this identifies you when you send messages to other people. Say your name clearly and press the # key. 5. If you're happy wth the recording of your name, press the 1 key to continue. If you'd like to listen to your name, press the 2 key. If you'd like to re-record your name, press the 3 key. 6. You'll be asked to record a message that callers hear when they go to your mailbox. Say your message clearly and press the # key when finished. 7. If you're happy with your message, press the 1 key to continue. To listen to your message, press the 2 key. To re-record your message, press the 3 key. | |
Voicemail security: | |
By default your Three voicemail uses a feature called Fast Login. If you're calling from your own phone, you'll be able to access your voicemail without entering a PIN. This will happen even if you've previously set up a PIN. If you'd like the highest level of voicemail security, you should turn off Fast Login. You can turn it off in a few steps. Turn off Fast Login: 1. Dial 123 to access your voicemail. 2. Select option 4. 3. Select option 2. 4. Select option 2 again. 5. Select option 1. Fast Login is now disabled. | |
Set up a voicemail PIN: 1. Dial 123 to access your voicemail. 2. Select option 4. 3. Select option 2. 4. Select option 1. 5. Enter a new PIN and then press the # key. 6. Enter the PIN again, then press the # key. Your PIN has now been set. | |
Using voicemail abroad: | |
Before you go abroad, ensure that you know your voicemail PIN. Access voicemail abroad: 1. Dial +447782 333 123. 2. If prompted, enter your PIN and then press the # key. 3. Enter your Three phone number and PIN. 4. Press 1 to leave someone a voicemail, or press 2 to access your voicemail. |
Top specifications
SIM type
Dual SIM
SIM 1: Physical nano-SIM card or eSIM
SIM 2: eSIM (eSIM is not yet available on all networks)
SIM 1: Physical nano-SIM card or eSIM
SIM 2: eSIM (eSIM is not yet available on all networks)
Internal device memory
128GB, 256GB, 512GB
Max external memory
N/A
Device warranty
12 months
Battery
Removable battery
No
Fast charge
Yes
Power saving
Low Power Mode
Wireless charging
Yes - Qi up to 7.5W and MagSafe up to 15W
Body
Height (mm)
146.7
Width (mm)
71.5
Depth (mm)
7.80
Weight (g)
172
Water resistant
Yes - IP68
Dust resistant
Yes - IP68
SIM type
Dual SIM
SIM 1: Physical nano-SIM card or eSIM
SIM 2: eSIM (eSIM is not yet available on all networks)
SIM 1: Physical nano-SIM card or eSIM
SIM 2: eSIM (eSIM is not yet available on all networks)
Connectivity
Personal hotspot
Yes
Wi-Fi Direct
No
USB cable
Yes
USB type
Lightning
Bluetooth
Yes - 5.3
HDMI output
No
Wi-Fi (WLAN)
Yes - 6
Near Field Communication (NFC)
Yes
Processor
GPU
5‑core
CPU speed
A15 Bionic chip with next generation 16-core Neural Engine
Hexa-core (up to 3.23 GHz)
Hexa-core (up to 3.23 GHz)
Display
Resolution
2532x1170
Pixels
460ppi
Multi-touch
Yes
Size (inches)
6.1
Brightness
800 nits
Touch screen
Yes
Contrast ratio
2,000,000:1
Screen type
Super Retina XDR OLED
Messaging
IM
Yes
Text messages
Yes
Multimedia messages
Yes
Email
Yes
Network
VoLTE (4G calling in UK)
Yes
VoLTE Roaming (4G calling abroad)
Yes
2G
Yes
3G
Yes
4G
Yes
5G
Yes
Platform
Operating system
Apple iOS
Generic software version
iOS 16
Sensors
Accelerometer
Yes
Proximity sensor
Yes
Barometer
Yes
Gyroscope
Yes
Digital compass
Yes
Ambient light sensor
Yes
Memory
Device memory
128GB, 256GB, 512GB
Card slot
No
Card max size
N/A
Front camera
HD video recording
4K at 24fps, 25fps, 30fps or 60fps
1080p at 25fps, 30fps or 60fps
HDR video with Dolby Vision in up to 4K at 60fps
1080p at 25fps, 30fps or 60fps
HDR video with Dolby Vision in up to 4K at 60fps
Resolution (max MP)
12
No. of cameras
1
Slow motion
Yes - 1080p at 120fps
Additional features
Autofocus with Focus Pixels
Smart HDR 4
Burst mode
Cinematic mode video recording
Cinematic video stabilisation
Wide colour capture
Auto image stabilisation
Portrait lighting
Deep Fusion
Smart HDR 4
Burst mode
Cinematic mode video recording
Cinematic video stabilisation
Wide colour capture
Auto image stabilisation
Portrait lighting
Deep Fusion
Aperture
f/1.9
Selfie modes
Portrait mode with advanced bokeh and Depth Control
Animoji and Memoji
Night mode
Animoji and Memoji
Night mode
Camera
HD video recording
Yes
Secondary camera
Front-facing TrueDepth
Primary camera
Dual rear-facing
No. of cameras
3
Rear camera
Resolution (max MP)
Main camera: 12
Ultra-Wide angle camera: 12
Ultra-Wide angle camera: 12
No. of cameras
2
Aperture
Main camera: f/1.5
Ultra-Wide angle camera: f/2.4
Ultra-Wide angle camera: f/2.4
Flash
True Tone
Field of vision (FOV)
Ultra-Wide angle camera: 120 degrees
HD video recording
4K at 24fps, 25fps, 30fps or 60fps
1080p at 25fps, 30fps or 60fps
720p at 30fps
HDR with Dolby Vision up to 4K at 60fps
1080p at 25fps, 30fps or 60fps
720p at 30fps
HDR with Dolby Vision up to 4K at 60fps
Optical Image Stabilization (OIS)
Yes
Slow motion
1080p at 120fps or 240fps
Type
Main camera
Ultra-Wide angle camera
Ultra-Wide angle camera
Zoom
2x optical zoom out
Up to 5x digital zoom
Up to 5x digital zoom
Additional features
Portrait mode
Portrait lighting
Smart HDR 4
Wide colour capture
Auto image stabilisation
Night mode
Photographic styles
Deep Fusion
Cinematic mode for video recording (up to 4K HDR at 30fps)
Portrait lighting
Smart HDR 4
Wide colour capture
Auto image stabilisation
Night mode
Photographic styles
Deep Fusion
Cinematic mode for video recording (up to 4K HDR at 30fps)
Features
FM radio
No
Web browser
Yes
Face recognition
Face ID
Wi-Fi calling
Yes
3.5mm headphone jack
No
Document viewer
Yes
GPS
Yes
A-GPS
Yes
Video calling
FaceTime
Loudspeaker
Yes
Video player
Yes
Music player
Yes
Voice recording
Yes
Hearing aid compatible
Yes - M3, T4
Always On
No
Security
Facial recognition
Yes
Fingerprint sensor
No
Accessibility
Accessibility features
Voice control
VoiceOver
Zoom
Magnifier
RTT and Textphone support
Siri and Dictation
Type to Siri
Switch Control
Closed Captions
AssistiveTouch
Spoken Content
Back Tap
VoiceOver
Zoom
Magnifier
RTT and Textphone support
Siri and Dictation
Type to Siri
Switch Control
Closed Captions
AssistiveTouch
Spoken Content
Back Tap
Warranty
Device warranty
12 months
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